FAQ | Junk Genie – Nashville Junk Removal Experts
Welcome to the Junk Genie FAQ page!
We know you’ve got questions — and we’ve got answers. Whether you’re cleaning out a home, removing an old hot tub, or tackling a hoarding situation, here’s everything you need to know before booking your junk removal in Nashville, TN.
FAQ
General Junk Removal Questions
Q: What areas do you service?
A: Junk Genie proudly serves Nashville and surrounding areas, including Franklin, Murfreesboro, Brentwood, Hendersonville, and more within a 40-mile radius. If you’re nearby — we’ve got you covered.
Q: What types of junk do you remove?
A: We handle almost everything — furniture, appliances, hot tubs, sheds, yard waste, construction debris, and entire property cleanouts. If it’s non-hazardous and you don’t want it, we’ll make it disappear.
Q: How does junk removal work?
A: Simple! Book a free estimate, we show up on time, give you a no-obligation quote, and if you approve, we remove everything right then and there. It’s fast, easy, and stress-free.
Q: Do I need to move my junk outside first?
A: Nope! Sit back and relax. Our uniformed team handles all the heavy lifting — from anywhere in your home, yard, or property.
Q: Are you insured and licensed?
A: Yes! Junk Genie is fully licensed and insured, veteran-owned, and locally operated right here in Nashville, TN.
Cleanouts & Specialty Services
Q: What is a hoarding cleanout?
A: Hoarding cleanouts involve carefully and respectfully clearing out large amounts of clutter or debris from homes affected by hoarding. We handle these with compassion, privacy, and professionalism.
Q: What’s included in an estate cleanout?
A: Estate cleanouts involve removing unwanted items after a loved one passes, downsizes, or relocates. We take care of everything — sorting, hauling, donation drops, and clean-up.
Q: Do you offer light demolition services?
A: Absolutely. We provide demolition for sheds, decks, playsets, hot tubs, small structures, and interior tear-outs. You point, we demo and haul it away.
Q: Can you remove old hot tubs or above-ground pools?
A: Yes — we specialize in hot tub and pool removals! We handle the full demo, drain, and haul process safely and efficiently.
Pricing & Payments
Q: How do you price junk removal?
A: Pricing is based on the amount of space your items take up in our truck — plus any special disposal fees for certain materials. We provide upfront, all-inclusive quotes with no hidden fees.
Q: Do you offer free estimates?
A: Yes! We provide free on-site and virtual estimates. No pressure — just transparent pricing before any work begins.
Q: What forms of payment do you accept?
A: We accept all major credit cards, cash, and digital payments (Zelle, Venmo, Cash App, etc.).
Q: Do you offer discounts?
A: Yes! Veterans, first responders, and seniors receive exclusive discounts — just mention it when booking.
Recycling & Donations
Q: What happens to my junk after you take it?
A: We donate usable items, recycle what we can, and responsibly dispose of the rest. Our goal is to keep as much as possible out of landfills.
Q: Can you donate items to a specific charity for me?
A: Definitely. Just let us know which local charity you prefer, and we’ll make the drop-off after removal.
Scheduling & Availability
Q: How soon can I book a junk removal?
A: In most cases, same-day or next-day service is available! Call or book online, and we’ll make it happen fast.
Q: What if I need a large job or multiple truckloads?
A: No problem — we have the team and trucks to handle big projects like estate cleanouts, commercial jobs, or multi-unit properties.
Why Choose Junk Genie?
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Veteran-owned & operated
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Fully licensed and insured
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5-star rated locally
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Same-day and next-day availability
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Honest, upfront pricing
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You point — we make it disappear!
Still Have Questions?
Call (615) 931-7135 or visit our Contact Page to get a free quote and experience the Junk Genie difference.
Your Mess, Our Magic.